I asked Ministers to ensure that people undergoing PIP assessments can more easily access their medical records to speed up the process and to ensure support can be provided more quickly.
Text of Justin's question, and the Minister's reply
Justin Tomlinson: The vast majority of successful appeals are due to late additional submitted evidence. Therefore, to avoid unnecessary appeals, what steps is the Minister taking to automatically access medical reports with the consent of the claimant?
Minister: This is one of the key reasons why not only is 3% of the PIP caseload being overturned at appeal, but we are not getting the right decision at mandatory reconsideration stage. We have been doing a number of trials to improve that, including telephoning claimants to ensure that all the healthcare information that is required for a good assessment and a good decision is in place. There are other measures as well. I hope that this will improve the situation.
